Terms and Conditions Statement:
You have the right to withdraw from the contract, without giving any reason, within 14 (fourteen) days. The withdrawal period expires after 14 days from the day on which you or a third party, other than the carrier and designated by you, acquires physical possession of the last good. To exercise the right of withdrawal, you must inform INDUSTRIA TOSCANA VERNICI S.P.A. - Via Stradone di Rovezzano, 21 - 50136 FLORENCE FI - ITALY - tel +39 055 690158/690385 - VAT number 00420280489 of its decision to withdraw from the contract through an explicit declaration by email, fax or mail. To this end, you can use the attached withdrawal form, but it is not mandatory You can also fill out and e-mail the withdrawal form or any other explicit declaration on our website. If you choose this option, we will send you a confirmation of receipt of the withdrawal by e-mail without delay. To comply with the withdrawal deadline, it is sufficient that you send the communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period. If you withdraw from this contract, you will be reimbursed for all payments you made in our favor, including delivery costs (with the exception of additional costs resulting from your choice of delivery type other than the least expensive type of standard delivery from us offered), without undue delay and in any case no later than 14 days from the day on which we are informed of your decision to withdraw from this contract. These refunds will be made using the same payment method that you used for the initial transaction, unless you have expressly agreed otherwise; in any case, no costs will be incurred as a consequence of such reimbursement. The reimbursement can be suspended until the goods are received from the seller or until the consumer demonstrates that he has sent the goods back, if previously. The right of withdrawal is excluded for goods made to measure or clearly personalized. Therefore the articles for which the personalization service is requested can not be returned. We will collect the goods without undue delay and in any case within 14 days from the day in which we have communicated their withdrawal from this contract. The deadline is met if you send back the goods before the expiry of the 14-day period. The costs of returning the goods will be charged to the customer. You are only responsible for the diminished value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods. For sales outside Italy, shipping costs for returning products are charged to the customer.